Constant Red X and DVR Not Working
I have FOUR issues with Uverse right now.
1) Every day u-verse crashes on me. A red X appears on my screen which forces me to unplug for ten seconds. When I plug it back in, the system restarts and a gray symbol appears and for ten minutes it appears the system is updating. This has happened without fail at least once a day for the last two weeks.
2) U-verse deleted ALL of my DVR recordings without warning. I did not delete them. One morning, all recordings disappeared from my DVR List.
3) DVR is not functioning properly. I hardly watch live tv so I rely heavily on DVR. Currently, DVR records my programs but after I play the show for about a minute or two, it stops playing and I cannot fast forward or play. Resetting the box does not help.
4) I have called U-verse numerous times throughout the week and I have been unable to reach a person to discuss these significant issues.
Does anyone have any suggestions or is it time to cancel U-Verse and all services I have with ATT. I pay too much money to struggle this way.