AT&T Community Forums

Channel Covers Associations Building

I am not sure when they were initially installed but I have been trying for two months to talk with someone at AT&T regarding the wire channel covers which were installed on the backside of our codo associations building.

I need to find out who did the installation of these channel covers & AT&T makes it difficult for their customers to actually speak with a live person. When I call I get a bunch of different prompts, sit on hold for 45 minutes to 1 hour before I hang up as my time is valuable too. AT&T doesn't give a rip about their customer base & concerns/issues they may be experiencing.

Responses

ATTHelp

Community Support

•

231.5K Messages

2 years ago

We apologize for the long wait time you experienced on the phone, @ole_olinger. We can get you the help you need with the wire channel cover behind your condo association building.

Let's change your customer service experience.

We'll send you a Direct Message to find you a personalized solution. You can access our direct message by using the inbox icon next to the bell icon in the upper right corner of the page.

Looking forward to your response in direct message.

Olajide, AT&T Community Specialist

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