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mptrsn's profile



2 Messages

Sunday, December 18th, 2022 9:10 AM

Both remotes will not fast forward

Had a new receiver 4 days ago. I’ve had 4 since April! Earlier Today the tech replaced the 

HDMI cable and it has stopped freezing and pixilations. However now both remotes will not fast forward. Seem sluggish too.

Community Support


221.2K Messages

9 months ago

We can help you with your remotes, mptrsn.


Use our U-verse TV remote control troubleshooting tips to fix the fast-forward function. You can also order new remotes online if troubleshooting doesn't help.


If you need further assistance, let us know.


Aminah, AT&T Community Specialist

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