Being billed for equipment lost during Harvey
I’m not sure what to do. After losing everything during Hurricane Harvey I called AT&T to cancel my Uverse service. The representative was very kind. Since that time I’ve had multiple requests from AT&T for the return of the equipment. Each time I’ve called, explained again what happened and have been told not to worry. I would not be billed. Today, I received an invoice for the equipment with a due date in early July. I don’t know what else to do to resolve this issue. Everyone I talk to assures me it has been taken care of, but it continues to be a problem.