ATT risk management bill to me
Sometime in early August our uverse connection just died completely. I called ATT, they sent a tech out and fixed the problem. He said there was a cut line.
About 2 months laters, I get a bill from ATT Risk management saying I cut the line when landscaping and I owed them $603 for the damage.
Well, I know I haven't done any landscaping, but my neighbor has replaced our adjoining fence and also put in a pool during that time. I don't really remember if they were working on the fence or the pool (I think fence) when we lost service.
So, I'm curious, do I have any options? The line was likely on my property (although they couldn't send me a picture of actual damage, only a picture of the area (my backyard) and a hole they dug with nothing in it (no damaged line).
I'm obviously not excited about paying $600. Also, obviously, I will not continue business with them if they continue with the demand for payment. (10 years or so of current service time at an average of $150/month = a lot more than the $600 they are trying to collect)