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Tuesday, April 13th, 2021 2:26 PM

AT&at U-verse

Receiver is showing red x on screen. Have tried soft & hard re-boots. Gear appears for a few minutes, then returns to red x. 

ACE - Expert


24.1K Messages

2 years ago

Call CS (1-800-288-2020) for a replacement.  One will be shipped for a self-install. 

If this is your DVR, you will lose your recordings but not your schedule. 

You have 60 days to return the bad box via UPS/FedEx.  Instructions will be sent via email.

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