Another Missing Equipment Charge
I absolutely followed every direction in returning my equipment via FedEx Smartpost and somehow AT&T didn’t receive my equipment and I’m all of a sudden being charged for missing equipment that I turned in per their instructions. Talk about the most incompetent CS and the most money hungry scam of a company. How much money are they receiving from former subscribers with this scam? How many people give up their claims and pay because their CS doesn’t care about customer satisfaction? I’ve had SO many issues with their service and used them for two years before cancelling. I’m going to fight to get my money back and will escalate however long it takes.