Why am I being charged for returned equipment?
My wife has become legally disabled in the past 3 years and I have had to deal with AT&T over returned equipment. She opened the account and we had nothing but service problems, which is why we dropped them. They said they received the equipment we shipped from UPS store. But because I did not return it within the three month period from cancellation of service that I am stuck with the equipment charges, and they are keeping the equipment.
How can you charge $900 for the equipment we no longer have possession of, tell me that you received it back, send the amount to collections, then hammer my LEGALLY DISABLED wife's credit files, mailbox, and phone wanting money.
NOT RIGHT, I was told by collections at ATT nothing can be done about it. So I resort to the internet to give my opinions, and to warn others ......
You have the equipment and still want me to pay you for it. What gives? I hope a PR representative or CS Agent is reading this.