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New Member

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3 Messages

Sunday, March 29th, 2020 6:55 PM

Uverse not working on one tv

We have 3 receivers for uverse and one of them is not working. Have unplugged, held the power button for 10 seconds, etc. Get a blue screen with "No Signal" moving across. I have changed the HDMI cable - no luck. The lights on the front of the receiver will come on, including wi-fi signal, but no picture at all. Any ideas? I'm thinking the box has become defective?

ACE - Expert

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35.1K Messages

4 years ago

That "No Signal" message is a message from your TV saying it's not getting signal on the selected input. Now it could be that somehow the selected input is no longer the U-verse Receiver and is either a powered off game console or nothing at all.

Confirm that the selected TV input is the input that the U-verse Receiver is connected to.

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