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1 Message

Sun, Feb 2, 2020 10:41 PM

Uverse DVR box

What does it mean when error message on client unprovisioned appears when installing a

new? box

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Employee

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7.9K Messages

2 months ago

it means its not authorized on the uverse network, this is normal if they sent you a new box through the mail as a replacement, you just need to make sure its connected and call at&t for them to provision it. If you purchased a box say on ebay or letgo then technically its stolen and they wont provision it, at&t doesn't sell boxes they lease em and a lot of people will move and not return the boxes and try to make a few bucks by selling them.
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