Teacher
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9 Messages
UVERSE APP REMOTE CONTROL FEATURE DOESNT WORK
U-verse app remote control features are not working fully. It says "Expired" when I select play. What gives?? Instead, I have to scroll through 20 PAGES of recordings to get to the end of the alphabet. If the recordings guide permitted me to go from Z to A, we wouldn't have that big a problem. This (Edited per community guidelines)!!!
ATTHelp
Community Support
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230.7K Messages
4 years ago
Hi @Sperlaine,
We are happy to help.
I apologize about the issues you are having with the mobile app. Hopefully, the following steps will help get it connected once agian:
Let us know how it goes.
If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!
Lafayette, AT&T Community Specialist
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gr8sho
ACE - Professor
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5.3K Messages
4 years ago
hello. I’ve noticed that Expired message in the app when trying to watch a (Edited per community guidelines) too, so appears to be an app issue. You’ll have better luck putting in a review in the appropriate App Store. Devs don’t read these forums.
(edited)
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