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Sat, Sep 19, 2020 10:57 PM

U verse Identification

When i use my Samsung remote to look at the variety of sources available for viewing, My U-Verse account was always identifiable as ATT Uverse.  It now shows up as Direct TV.  Has something changed?  I've never subscribed to Direct TV.

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ATTHelp

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137.3K Messages

a month ago

Hey there, @Sulgit!

 

Considering what you are experiencing, this sounds like it may be on the manufacturer's side of troubleshooting. On our end, nothing has changed regarding AT&T U-verse that would make it show as DirecTV.

 

Due to this, we suggest you reach out to the manufacturer regarding assistance.

 

Let us know if you have any further questions!

 

Donovan, AT&T Community Specialist

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