groy12's profile

Contributor

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2 Messages

Wednesday, October 25th, 2017 1:07 PM

sonos doesn't sound good with verse tv on

I just put in a sonos player and 2 play one speakers, and it doesn't sound very good with regular verse tv on. It sounds great when chrome casting netflix or HBO go. It sounds great with pandora or Tunein radio. The volume is also quite a bit lower while watching verse tv. I did use 955 to turn up the cable box volume to 25 and that helped some. I tried going in the menu options and changing from stereo to surround sound, but the volume went totally off.

Community Support

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230.7K Messages

6 years ago

Hello groy12,


I am sorry to hear about the issues that you're having and would like to help and look into this for you. Please send us a Private Message here: http://soc.att.com/2uEE6Ki with your account and contact info.


David, AT&T Community Specialist

Contributor

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2 Messages

6 years ago

Thanks,
Gerald

 

 

 

 

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

ACE - Expert

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34.7K Messages

6 years ago

@groy12, You should not post your full name or any identifying or private information such as your account number in a reply to this forum.  The AT&T Employee provided a link to be clicked to send them a Private Message.  You will need to log into the community and then click that link to provide the customer service team your information.  A moderator will shortly remove your information from your post for your safety.

New Member

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9 Messages

4 years ago

I hav a similiar problem. No sound on my sonos when I use Uverse.

New Member

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9 Messages

Same problem!!! please help

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