Ask a question
Sat, Oct 24, 2020 10:35 PM
Remote power button doesn't work
a month ago
Hi, @Hinosr_13, we're happy to help!
Sometimes rebooting the receiver may restore functionality to your remote control.
If resetting your receiver doesn’t fix the issue, please visit our equipment and accessory store to order a replacement remote control. If you have any other questions or concerns, let us know!
Aminah, AT&T Community Specialist
Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.
ACE - Professor
You can also call 800-288-2020. I've never had to pay for replacement equipment.
How can we improve?