The other day I unplugged my receiver to clean off the dresser it sat on. However, when I plugged it back in, it told me that u-verse wasn’t available. then I pressed the power button for ten seconds, it still did not work. afterwards, I unplugged it for ten seconds and still didn’t work. the same thing came on the screen. so, I did the disaster recovery and the gear would show up but the white bar would not move at all and then a red x would pop up on the screen. I have done this a few times and its still doing the same thing.