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Tutor

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2 Messages

Sat, Jun 15, 2019 9:28 PM

"Recordings list is unavailable."

On my dvr, "Recording list is unavailable."  I have tried unplugging and restarting the dvr.  They want to send out a technician, but I'd like to be able to fix it before that time.  Are there any suggestions?  Thank you.

Responses

Accepted Solution

Official Solution

Tutor

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2 Messages

8 months ago

I read another's recommendation to unplug the gateway.  I did that and it worked!  I can now see my recordings.  Thanks to those who responded to someone's problem previously.  

ACE - Expert

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12.8K Messages

8 months ago

When in doubt, reboot.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

7 months ago

I tried this and it still does not work

ACE - Expert

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12.8K Messages

7 months ago

@Andust  You rebooted your GATEWAY first and then the DVR?  If you did that and still have issues, call CS and have them take it from there.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.