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Contributor

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3 Messages

Fri, Jan 4, 2019 9:07 PM

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Accepted Solution

Official Solution

_xyzzy_

ACE - Expert

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15K Messages

a year ago

Reboot your dvr (pull plug for 15 secs.).  If that doesn't fix the problem reboot the gateway (pull plug for 15 secs. and let it fully reboot) and then your dvr again.

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Brand User
ATTHelp

Administrator

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113.3K Messages

a year ago

Hi There @welovett

 

Thank you so much for posting.  Can you please verify which TV service, so we can assist you?

 

Please let us know.

 

Matthew, AT&T Community Specialist

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Contributor

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3 Messages

a year ago

Thank you. I will try. Gateway?
Brand User
ATTHelp

Administrator

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113.3K Messages

a year ago

Hi @welovett

 

The Gateway is your router. 🙂

 

Aminah, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

3 Messages

a year ago

Thanks.

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