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Recordings are showing No Info Available instead of a title
I have several recordings that show No Info Available instead of a title. I searched online and found many many people with the same issue. I tried all the usual resets. I did chat support and spent 90 minutes trying different things. Finally they tell me they have to dispatch a technician and now I'm going to lose my recordings. The reason I'm upset is...part of the reason I chose ATT is because they told me 2 things:
1) If a recording is going to start late becasue the previous show runs over, the DVR will automatically adjust the start and end time.
2) If I need to switch my equipment, I won't lose all my recordings.
Unfortunately I've found out both these things are lies. I've had the service just over a year and lost my recordings once already. I'm really tired of being lied to and losing my shows becasue of cheap equipment. I find it hard to believe that with so many people having this issue and some going back to 2011, there's no fix for this yet.