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New Member


1 Message

Wed, Jan 22, 2020 3:58 AM

One device unable to connect to Uverse system.

I have one wired tv with uverse DVR in living room displaying message Uverse is not available at this time. Please try again later. I have wireless connection via laptop and wireless tv in another room and wired connection to desk top directly connected to router. I have blinking green and amber light on back of DVR on tv that is not working. I have performed DVR restart as well as complete system restart multiple times with same results. All work fine but one wired tv in living room. Any suggestions?


ACE - Expert


12.8K Messages

a month ago

Equipment dies. Call CS. If they determine that you need to replace the DVR, a new one will be sent for a self-install. You have 21 days to return the bad one via UPS or FedEx. Be warned, you will lose your recordings but not your scheduling.

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