ulvlelrlsleltlelclh's profile

Former Employee

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21 Messages

Saturday, May 25th, 2013 6:56 AM

MUST READ! NEW UPGRADES "UVERSE TECH"

I have seen a lot of questions regarding 2013 upgrades. I have also seen a LOT of incorrect responses to these questions. Ill cover what I KNOW is on the way and what is being tested. The area I work in is a very well known test location for testing.

1. Stream increase- U-verse is an IP based TV service that currently offers 4 streams per customer. Mid July there will be an increase to 6 streams.
2. New Gateway- The NVG589 Gateway has been released already and is currently very limited and is for NEW installs only.
3. Internet speed increase- The top is 24MB down 5MB up. July is the release for 48-60MB down and up to 10MB upload.

Ill explain what these mean the best I can.
A stream is basically 1 channel. So when you are watching a live TV program you are using 1 stream. If you are recording a program you are using 1 stream. If you are recording HD you are using 2 streams due to high bandwidth. "1.75 stream actually" . So if you have 4 boxes you can watch 4 different channels at once but then you have no streams to record. If you want to record a sd program one of the boxes would need to give up its stream to allow the recording. Recording 2 sd and 2 boxes would have to give up their streams. For 1 hd recording 2 would need to give their streams up and so on... This is a big problem with large households or heavy dvr users. ATT offers up to 8 boxes per household. Even with 8 boxes only 4 could surf at once leading to this increase. No, still won't be able to surf 8 because there will only be 6 but never seen 8 boxes simultaneously in use. It was found most customers at most use six streams, 2 in progress HD recordings and surfing 2-3 boxes=6.
So when watching your tv only the channel your watching is being sent to the box. When you change the channel a request is sent to the office and different channel sent back instantly. This method uses very little bandwidth. Cable companys send all signals to the box at once and the box filters the channels. This is why cable companys like twc and comcast have so many issues with random picture issues from signals bleeding together. Back to streams uverse will continue to add streams until negative feedback drops below "x".

The NVG589 will be the first gateway with the N router feature extending wifi range. This gateway must have CAT 5 feeding the signal in. This will remove current problems caused by coax feeds. " can feed signal OUT to boxes via coax". Bonded customers will see the biggest change. Right now there has to be a outside unit, an internal battery unit, and inside wifi unit. 589 has all built into gateway that is smaller than current 3801 gateways. This gateway reduces 3 points of failure ad works great.
The new internet speeds are not advertised yet but increase in bandwidth cap is already at "most" locations just waiting for more location upgrades before sale release.
COMING FALL 2013- another gateway with WAP built in, AC routing, 8 port e.
Cloud DVR storage- no more lost recording when replacing bad box, also means.
Will add more if questions

Tutor

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7 Messages

11 years ago

Great info thanks, been waiting for a new gateway & more importantly the 6 streams, I've been with U-Verse since about 2008..

Tutor

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7 Messages

11 years ago

My first comment was geared toward "mibrnsurg"

ACE - Expert

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27.6K Messages

11 years ago


@kmap wrote:
No you are wrong, the HD channels do take up 2 streams & SD 1 stream, I know this for a fact because I am one of those with 8 boxes & everything he stated about streams is very accurate, I've had the service since around 2008 & this is great news, been waiting for more streams.. Get some facts before you bash this guy..

Then how to you explain the ability to record 3 HD programs at once?   Max profile is 4HD.  If each HD recording took up 2 streams, it would require 6HD and no one has that.

 

Or better yet, if I'm recording 3HD programs and watching the 4th on the STB, THAT would require 8 streams!

Expert

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20.4K Messages

11 years ago


@kmap wrote:
No you are wrong, the HD channels do take up 2 streams & SD 1 stream, I know this for a fact because I am one of those with 8 boxes & everything he stated about streams is very accurate, I've had the service since around 2008 & this is great news, been waiting for more streams.. Get some facts before you bash this guy..

NO they don't, HD doesn't take 2 streams, that means I was using 6 streams this evening recording 3 HD programs, afraid not, it was just the 3 streams.  Learn the truth before you think you are an expert on stream technology. 😉

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Master

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9.8K Messages

11 years ago

Daughter and family (down the street from me) were installed about 3 weeks ago.  Installer (very knowledgable) mentioned 8 streams by summer.  With either 6 or 8 HD, I can't remember.  He noted that many would require a visit to condition the lines.  We shall see and YMMV!

Expert

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23.3K Messages

11 years ago


@mibrnsurg wrote:

@kmap wrote:
No you are wrong, the HD channels do take up 2 streams & SD 1 stream, I know this for a fact because I am one of those with 8 boxes & everything he stated about streams is very accurate, I've had the service since around 2008 & this is great news, been waiting for more streams.. Get some facts before you bash this guy..

NO they don't, HD doesn't take 2 streams, that means I was using 6 streams this evening recording 3 HD programs, afraid not, it was just the 3 streams.  Learn the truth before you think you are an expert on stream technology. 😉

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more


Other than preventing the spread of bad info, why argue that point when most if not all of us already know this is the case with the streams.  If people really want to know how this service works they will get the right information eventually.  It is interesting how people can show up suddenly with questionable information.

ACE - Professor

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7.6K Messages

11 years ago


@dhascall wrote:

Daughter and family (down the street from me) were installed about 3 weeks ago.  Installer (very knowledgable) mentioned 8 streams by summer.  With either 6 or 8 HD, I can't remember.  He noted that many would require a visit to condition the lines.  We shall see and YMMV!


 

Hopefully it won't slow the boxes down any more than they already are!

Master

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9.8K Messages

11 years ago


@baseballisback wrote:

@dhascall wrote:

Daughter and family (down the street from me) were installed about 3 weeks ago.  Installer (very knowledgable) mentioned 8 streams by summer.  With either 6 or 8 HD, I can't remember.  He noted that many would require a visit to condition the lines.  We shall see and YMMV!


 

Hopefully it won't slow the boxes down any more than they already are!


BUT, if they condition / upgrade the lines to improve capacity, I'd think that would speed things up.  Fingers crossed!

Expert

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20.4K Messages

11 years ago

Probably coming w/VIP upgrade program, upping Max User Rate in the 80-90M range, giving us a higher profile and higher internet speeds, upto 75M.

 

Speed Upgrades. The Project VIP plan includes an upgrade for U-verse to speeds of up to 75Mbps and for U-verse IPDSLAM to speeds of up to 45Mbps, with a path to deliver even higher speeds in the future.

http://www.att.com/gen/press-room?pid=23506&cdvn=news&newsarticleid=35661&mapcode=corporate 😉

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

 

 

 

Guru

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417 Messages

11 years ago

I love AT*T press releases. So much technological goodness. My CAR can be connected! LTE everywhere! 75mbps download speed! IP Digital Life with Home Security and Automation!

 

And then I look at my U-Verse setup and I can't even get a Wireless-N router.

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