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Stradalite

Mentor

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50 Messages

Sun, Aug 26, 2018 6:21 PM

Most updated U-verse dvr and router

I am receiving new U-verse equipment and wondering what DVR and router are the most up to date models?

Responses

Accepted Solution

Official Solution

my thoughts

Employee

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14K Messages

2 years ago

The model(s) the tech has on truck....

 

Stock will be limited to available inventory.

Current gateways be used include 5031, 589, 599, 5268 and newest 210-700 released in summer 2017.

 

Current DVRs include Motorola 2250, Cisco 7500 and Pace 8005 all with 500G hard drive for used on non ATT Fiber accounts.

ATT Fiber accounts 1000 should receive either the Pace 8010 or 8110, both 1T hard drives.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Mentor

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81 Messages

9 months ago

Does At&t sell routers and I'd modems for internet that would have to have at least 4 ports including the port for internet access?

Brand User
ATTHelp

Administrator

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108.3K Messages

9 months ago

Hello there @PhillipStone06

AT&T does not sell routers or modems to own, instead there is a $7/month Equipment Fee for all AT&T Internet customers.

If you have any other questions for us, we'd be happy to help!

Alexander, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Mentor

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81 Messages

9 months ago

Ok but about a month or so ago I had went on there webpage and saw there router/modem for like $100? 

Mentor

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81 Messages

9 months ago

What is the $7 a month fee for? Does that include for me to upgrade to a diffrent router/modem in order for their internet to work? 

Also why didn't anyone say as to my question and or question's as to that if I wanted to go out and buy a diffrent type of router/modem/gateway in order to connect to the At&t internet? That the newest router/modem/gateway would need to be connected by a usb to the router/modem/gateway that I had origianl got from At&t as in the wireess router that I currrently have now? I had read yesterday as to if I wanted to buy a tottally diffrent router/modem/gateway that the new type of router/modem/gateway would it need to be connected by usb to the wireless router that I have now in order for the new router to work? 

ACE - Expert

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12.8K Messages

9 months ago

Bottom line:  AT&T service requires the use of leased ($7 mnth) AT&T equipment.  You can purchase a third party router and place it BEHIND the AT&T equipment if there is something you are trying to accomplish (timer/parental control/security). Instructions on how to do that are readily available.

 

But can you eliminate the AT&T gateway and the required lease fee?  No.

 

NOW....all of that being said, it is my understanding that there are some small areas that are still DSL and those few had their own routers and can continue to have them.  But they are the exception and not the rule.

 

You seem to be saying that you currently have an AT&T modem or did I read that wrong?

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Mentor

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81 Messages

9 months ago

Yes I do currently have a At&t modem but from what I was told when the technician had installed the router for me at the time that I had went with At&t that it'snot a modem that I currrently have it is a wireless router. Also you had mentioned on you're answer? That if I decided to get a diffrent router/gateway that I would need to put the new router/gateway behind the current router that I have now what exactly did you mean by putting the router/gateway Behind the current router? To exlain that to me and also how would I connecct the new router/gateway to my current router so that I can get an extended range on connecting  my game systems and 4k smart tv to the router as far as being wireless to them the place where the router is I can't get it close enough as to what I had read online as far as being them wirelessely. 

Thank's. 

Mentor

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81 Messages

9 months ago

Also just so that you would understand as to what I had mentioned before? That I would rather have my gaming systems and 4k smart tv to be wireless rather than having all those wires running around and being that the current router I have it doesn't have any other ports on it other than the Ethernet port that connects to my desktop? So that's why I have been looking to see if that At&t and or somewhere else like Amazon.com would have a router/gateway that does have atleast 4 - 5 ports on including the Ethernet port. 

_xyzzy_

ACE - Expert

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15K Messages

9 months ago

@PhillipStone06 

If you want to add more ethernet ports to a router with a limited number of ethernet ports of its own then use a (unmanaged) gigabit ethernet switch, for example a NETGEAR GS105NA.or some other brand.  Most come as different models with different numbers of ports to suit your needs.

 

And just to be clear here to avoid problems connecting your own router behind the att gateway use it only for internet traffic and wifi.  Unless you want to make life complicated keep any att uverse tv equipment (dvr, wired receivers, wireless receiver's WAP) directly connected to the att gateway's ethernet ports.  Otherwise you need to contend with IPTV multicast traffic and managed gigabit ethernet switches.

___________________________________________________

This is a public forum and I am a customer just like you. Click "Like" if you feel this post is helpful and "Accept as Solution" if it solves your problem.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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12.8K Messages

9 months ago

In the simplest of terms:  You can ADD a router/mode behind the AT&T leased equipment.  You cannot REPLACE the AT&T leased equipment. 

 

Add?  Yes

Replace?  No

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Brand User
ATTHelp

Administrator

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108.3K Messages

9 months ago

Hello @PhillipStone06, in regards to what @_xyzzy_ and @skeeterintexas have said, you can add a router behind the AT&T leased equipment, but you cannot replace it. We have a post that you can learn more about in regards to 3rd party equipment.

Mihai AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Mentor

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81 Messages

9 months ago

Okay thank you for the help and I knew I couldn't replace the 2Wire Wireless Router that I currently have, but I'm in the process of trying to decide if I want to see about getting a newer router/modem to go with the current router that I have now. In order for me to connect to the new router/modem to both of my gaming systems and to my 4K Smart tv. And or to buy and or to order a unmanaged switch that has atleast 5-8 port's on it and or to buy a new router/modem but that only has 4 port's on it plus the Ethernet port. Also what exactly do you mean by placing the new router/modem behind my current router? If you can explain this to me I would appreciate it. 

Thank you.