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New Member

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2 Messages

Thursday, October 29th, 2020 11:23 PM

Main wired recivier will not working

We have two wireless boxes and one main wired box. The two wireless boxes work but the main box will not come up, on the sceen it says Please Wait with 3 dots.

ACE - Expert

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27.7K Messages

3 years ago

The wired box is your DVR.  Have you tried resetting the DVR?

New Member

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2 Messages

3 years ago

Yes Twice

ACE - Professor

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5.4K Messages

3 years ago

There is a more aggressive reset that will force the box to download firmware and takes several minutes to complete.  In order for this to be successful, the box needs to be directly connectedto the gateway, and the green link light on the front of the box needs to be lit.  Recheck the connection back to the gateway first.  

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