I have my installation appointment tomorrow and have read all the documents on getting ready for installation and am still wondering what to expect. I live in an apartment and called the building manager on Friday, she told me that she had never been asked about getting U-verse installed and that she knew several people in the complex have that service. I had read somewhere that I had to have permission from the apartment to get the installation.
I am also wondering about the jacks in the walls and if they will just use those or if they'll have to install new jacks of some kind. Currently, I have Charter Cable with HD and DVR. The only other jacks in the apartment are telephone but they've not been used in the year we've been here because we don't have a land line telephone. So, does the U-verse service run through regular cable connections or through telephone jacks? I've read here and it gives all the technical names for the jacks or cable, not sure which, but I have no clue what that all means. If I am understadning correctly, one is ethernet cable, one is cable tv cable, and one is telephone cable.
One other questions I just thought of. Everything I read said not to disconnect your old service provider until the U-verse is installed and working, but how does that work if it is the cable connection that they are using for the U-verse services? The more I read, the more confused I am getting! While I am fairly proficient on a computer and have even set up my own WiFi network in three different living situation, I don't know the names of all the different cables and connections. Any explanation for what typically happens with internet and TV installation in an apartment would be greatly helpful! Thanks!