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I lose signal every night at 9:40 pm
Every night for the last 2 weeks, my gateway box goes out and I loose internet and my cable signal. All of the lights on the gateway box flash and the Broadband 1 & 2 light flashes red. The signal light disappears completely. I have to unplug the gateway box and reboot it. The first time I called ATT and they said I need a new gateway box so they sent me a new on but the problem continues to happen every night at 9:40 pm. Everytime I call, they do the same thing, test my service and reboot it and say its good now but it still happens every night. I am seriously tired of this, why does it keep happening!?!? ATT you are about to loose a good customer if you cant figure out why this keeps happening and fix it!! I see this same thing happens to ALOT of people, you need to get this right!!! Am I going to get a credit on my bill every time this happens??