Announcements
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 3/31. See all protection plans.

New Member

 • 

2 Messages

Sat, Dec 21, 2019 6:55 PM

DVR starts in wrong place

When I stop watching and start again a few hours or a day or two later, the recording does not start where I stopped. It takes me back to the beginning or to some other random place. Is this normal?

Responses

ACE - Expert

 • 

12.8K Messages

2 months ago

Are your pressing "Stop" or are you pressing "Pause"? I'm not sure if it makes a difference but it might be worth experimenting.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

 • 

2 Messages

Thanks for the response. I've tried various ways of stopping: turning unit off, or hitting stop, or pause. Doesn't seem to make a difference.

Contributor

 • 

6 Messages

This is not normal. You should be given menu option of resume play when you return to recording. If you do not choose resume play and just select play it will restart. Play should be called play restart from beginning or similar. At least it is on my system.