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1 Message

Mon, Jul 4, 2016 2:16 AM

DVR recordings often freeze and pause during playback

Lately when I watch shows that I recorded on my dvr, the shows often get paused with an error message (something to the affect of the dvr has stop working please try again later), skip around, the picture is pixelated or the picture freezes. Does anyone else have this problem and know how to correct it?


Accepted Solution

Official Solution


ACE - Expert


17.3K Messages

4 years ago

This likely means one of two things:


1) Your DVR is having issues (over-heating, hard drive going bad), or

2) Your network between your DVR and the Receiver you're playing your recordings from is having issues (cable lose, wireless connection not-so-good).


You can try powering your DVR down and then plugging it back in.


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2 Messages

3 years ago

None of the tech support solutions worked for me.... but what I did notice was that when I'm on a phone call, it DOES NOT FREEZE.... can someone explain this....? I tested this more than 10 times and worked every time!

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