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Newsgus

Teacher

 • 

16 Messages

Sun, Aug 19, 2018 4:45 AM

DVR recording space remaining stuck at 19%

Unsure if this posted in correct forum (it didn't  show up). Apologies if this is a duplicate. I'm new here. 

DVR stops tracking space remaining at 19%/69 hours HD remaining. Shows still record but the space remaining indicator doesn't go down. In the iOS app it says I have 29%/99 hours HD remaining. If I delete shows the number goes up indicating more space but as it records it doesn't go down below 19%

The dvr will not go into non destructive disaster recovery mode. 

____

Update

After many, many restarts recording space is now dropping below 19% as it should but the app still says there is 10%more or about 30 hours more available. 

 

Pace 8010 DVR

FTTP w/ arris BGW210-700 gateway 

 

 

 

Responses

ACE - Expert

 • 

14.2K Messages

2 years ago

Reboot by pulling power cord from the back. 

Wait 20 secs.

Plug in & let it become functional. 

Check stats. 

Report back.

**** I don't know what you want me to tell you. ****

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Newsgus

Teacher

 • 

16 Messages

2 years ago

No change 

last night the DVR completely froze when I turned it on. Frozen picture, frozen channel caption info at the bottom of the screen, no audio. Holding power button 10'seconds = no response. Unplugged for 10'seconds and plugged back in. Restarted. This is when the remaining space info started going down again. However the app still shows 10%more or about 30 hours space more available than what the DVR itself shows.