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Sat, Aug 24, 2019 9:54 PM


I record television shows. I have three TV S THREE u verse boxes. 

One out of three TVs when I play the recording the sound is interrupted and the picture delays it’s impossible to watch


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134K Messages

a year ago

Hi @Jplease!

Thank you for reaching out to us here, we'd love to help with your TV receivers. What type of receivers do you have? Did you reset the receiver?

To get started, we suggest that you reboot the receiver by pressing and holding the power button for 10-15 seconds and see if that helps.

We suggest that you view this great article to get tips on How to Troubleshoot your DVR/Receivers.

You can also view this great forum solution to get tips on Quick fix for Wireless Receivers.

Let us know if this helps!

Yetty, AT&T Community Specialist

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