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1 Message

Sat, Jun 27, 2020 6:03 AM

DVD playback stops and start continuously

Reboot did not help the stop and start problems in playback 


Brand User

Community Support


127K Messages

a month ago

We're happy to help, @Webcat.


Since rebooting didn't solve the playback trouble, try running diagnostics on your receiver with the Troubleshoot & Resolve Tool. Be sure to sign in first so that the steps are specific to your account and equipment. You can even schedule a service call from the Tool, if necessary.


Give it a try and let us know if you require further assistance.


Aminah, AT&T Community Specialist

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