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Contributor

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2 Messages

Mon, Nov 15, 2010 10:00 PM

Capacity Info for DVR

I'm fairly new to U-Verse, using a Cisco DVR.  I am unable to figure out how to tell what percentage of the DVR space is occupied by recordings.  Any help with this would be appreciated.  Thanks

Don

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Official Solution

RCSMG

Expert

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23.3K Messages

9 years ago

Here is an app that many of us use to not only get info on how much record time we have on the dvr, but it allows us to see what channels are being watched on all of the stbs.  You can check the status of your service, if there are any errors.   Your profile, etc etc etc.

 

http://www.uverserealtime.com/

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oobleck

Scholar

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389 Messages

9 years ago

 


@dhascall wrote:
  It is available on the DVR but it requires several key presses.

Hit the menu button, then go to options / system options / system information / system resources.  It's the last item on that page.

 

Contributor

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2 Messages

9 years ago

Thanks David.  Downloaded and working.

Don

RCSMG

Expert

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23.3K Messages

9 years ago

I'm not David, he is a tier 2 tech support person.  And, your welcome.

dhascall

ACE - Master

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9.8K Messages

9 years ago

 


@djraysr wrote:

I'm fairly new to U-Verse, using a Cisco DVR.  I am unable to figure out how to tell what percentage of the DVR space is occupied by recordings.  Any help with this would be appreciated.  Thanks

Don


 

Don - you have gotten a good response about the Uverse Realtime software.  It is nice but you do this from the PC.  

 

DVR space has been discussed aplenty here on U-Talk.  The U-Verse DVR GUI needs to be configured to show this info as soon as you go into "recorded programs," IMO.  It is available on the DVR but it requires several key presses.

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pgorbas

Teacher

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17 Messages

9 years ago

Not completely accurate - that screen shows % of free space left - not the number of hours remaining or the number amount of hard drive capacity available.

RCSMG

Expert

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23.3K Messages

9 years ago

That is why I recommended downloading the realtime app., it displays the remaining time in hours and minutes.  No figuring needed.

Tutor

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7 Messages

9 years ago

I had my Cisco 430CM DVR box replaced recently with a Cisco 4320 DVR. Since the replacement, and a new download of Uverse Realtime(Ver. 1.6), this information(hard drive capacity, etc.) doesn't show as it once used to. Any ideas?

Thanks,

Mark 

SomeJoe7777

Expert

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9.4K Messages

9 years ago

 


@mlk4114 wrote:

I had my Cisco 430CM DVR box replaced recently with a Cisco 4320 DVR. Since the replacement, and a new download of Uverse Realtime(Ver. 1.6), this information(hard drive capacity, etc.) doesn't show as it once used to. Any ideas?


 

To use the channels/streams feature, please ensure all of the following are checked:

 

  • You should be on a wired Ethernet interface.  Some wireless cards work, but this is not guaranteed.
  • You must be connected to the same network as your STB units with no intervening router.
  • You must have the "Enable channels/streams gathering checkbox" checked.
  • You must have the proper network interface selected in the "Network interface for STB communication".  This should be the same interface that is connected to the network where the STBs are.
  • If you have a software firewall on your computer, you may need to turn it off or otherwise "whitelist" the U-Verse Realtime application.

If you have checked all these items and it still doesn't work, reboot your RG, the DVR, and all STBs, in that order.

 

Tutor

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7 Messages

9 years ago

Thanks SomeJoe7777. I'll check it all out.

Mark

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