Can’t get AT&T RF universal remote to control AT&T cable receiver, can RF be turned off?
I got a brand new AT&T remote control to replace the old one. It looks exactly like the original black one, but it’s silver. I’ve gotten it to control the TV, but can’t get it to control the AT&T cable receiver. After a ton of research I’ve figured out the problem: The new remote is RF (the instructions that came with it say IR, but the remote has very small RF letters at the bottom under the AT&T logo), and I don’t have the USB dongle. First questions: Will a “generic” USB dongle work and, if so, what would I need to get? Or is a specific USB dongle needed for this remote and/or cable receiver? If so, where would I get that? (I’ve been searching but can’t find anything, which is why I’m asking.)
In all my research I did see a post stating that the RF can be turned off or on: Press and hold the AT&T and OK keys, all 4 “device” keys blink twice, then enter code 916 and press OK to turn off RF (same thing but code 915 to turn RF back on). The remote still won’t communicate with the receiver. Is there another way to turn off the RF?
This all started because we got a new TV and are trying to get the one universal AT&T remote to control both the cable receiver and TV. After programming the original AT&T black remote to the TV it will only allow us to change channels on the TV, but not turn the TV on or off or control volume. We tried another AT&T remote that we use for another TV. After programming for the TV this one allows us to change both the volume and channels on the TV, but not turn the TV on or off. The new RF remote allows us to do everything we want with the TV, but nothing with the cable receiver (no dongle). If we could get this new remote to control the cable receiver, we’d be really happy. Otherwise we’ll be back to the old days of needing two remotes!
Any help would be appreciated. Thank you!