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willy_1

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18 Messages

Mon, Jan 2, 2017 9:37 PM

cable powered

is there electricity coming from the cable box to the t v

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ATTHelp

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133.3K Messages

4 years ago

Hi @willy_1,

 

No, just the signal itself. If there is a grounding issue with an power outlet is another story. You would need a qualified electrician to determine that. Our techs also have a tool to check for that but they cannot fix it as it is out of their scope of support.

 

-ATTU-verseCare

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