Skip to main content
AT&T Community Forums

New Member


1 Message

Sun, Oct 25, 2020 7:05 PM

Arris 2262 vip v1 red x 3

Just got a new receiver and it is getting red x 3 on the screen.  First the re is 1 gear and progress bar goes all the way across, then a blue screen then  2 gears appear on screen, progress bar then red x and number 3


Brand User

Community Support


140.3K Messages

a month ago

We are here to help, @denkenlamb.



Have you tried rebooting your receiver? Is this for a new install or are you replacing your receiver? 



Here is more information on how to set up your new U-verse receiver. Try this and let us know if it helps. 



Elmi, AT&T Community Specialist.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

ACE - Professor


2.2K Messages

a month ago

Your receiver is likely not communicating with att servers.  Make sure it is hardwired directly to the gateway and restart the receiver.  

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Get started...

Ask a new question