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Sun, Oct 25, 2020 7:05 PM

Arris 2262 vip v1 red x 3

Just got a new receiver and it is getting red x 3 on the screen.  First the re is 1 gear and progress bar goes all the way across, then a blue screen then  2 gears appear on screen, progress bar then red x and number 3

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ATTHelp

Community Support

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140.3K Messages

a month ago

We are here to help, @denkenlamb.

 

 

Have you tried rebooting your receiver? Is this for a new install or are you replacing your receiver? 

 

 

Here is more information on how to set up your new U-verse receiver. Try this and let us know if it helps. 

 

 

Elmi, AT&T Community Specialist.

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gr8sho

ACE - Professor

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2.2K Messages

a month ago

Your receiver is likely not communicating with att servers.  Make sure it is hardwired directly to the gateway and restart the receiver.  

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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