For the latest on our response to Coronavirus (COVID-19), click here.
U-verse Online Streaming - Internet Plan and Number of Devices
Did you know that the more devices connected the slower speeds will be? Did you know that each device connected shares a portion of your total speed? Did you know that wired and wireless speeds can differ?
Depending on the plan you have and the # of devices you have connected, will determine your streaming quality. The more devices in use, the greater chance you have of a poor streaming experience. If you are wondering what is the best internet plan or speed or what impact your devices will have on your speed, check out the chart below. It breaks down speeds versus the number of devices you have connected/ in use.
Wireless speeds can drop in half. The chart below is an estimate of what speeds may be. Results can vary depending on environment and type of browsing on each device.
A Helpful Note: Streaming experiences can vary between sites and apps. If you are using streaming issues on one site, check another. Some streaming issues are a result of the site itself and not your plan or connection.
Need more help? Check out our other help articles located on this page under U-verse TV Hot Topics/ Helpful Links.
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp