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Sat, Apr 4, 2020 2:42 AM

U-verse app

I am not able to watch HBO on my U-verse app. I will click on the tv show and it will attempt to pull up and then the app closes out. I have deleted the app and reinstalled and it still does not work.

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ATTHelp

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121K Messages

2 months ago

We're here to help, @Wgjmjones!

 

Just to clarify, what device are you currently experiencing this issue with? Could you also let us know what software update your device is on? 

 

It's good that you deleted and reinstalled the application, as that is a vital troubleshooting step- were you able to clear the cache data of the application as well?

 

Let us know- we look forward to hearing back from you!

 

Donovan, AT&T Community Specialist

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