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Sun, Feb 2, 2020 4:46 AM
I have my id and password but the app keeps telling me to sign in with id
2 months ago
We'd love to help get you signed into your streaming app, @justinlovin.What device are you using? Are you using the correct member ID? To make sure, please find your correct ID here, clear cache on your device, uninstall the app, refresh your device, reinstall the app and then try to sign in to see if that helps.We also suggest that you view this great article to get tips on how to Troubleshoot your not working Uverse App.Let us know if you need anything else! We're always here for you!Yetty, AT&T Community Specialist
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