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Tue, Apr 16, 2019 7:24 PM
Why can't I see my recordings on the app?
a year ago
Hi There @LennyM
It may be a communication issue. To check to see if the communication between the app and the cable box is correct, please use this link:Enable communication between U-verse TV and the U-verse app
Let us know if those settings are still enabled on the DVR.
Matthew, AT&T Community Specialist
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Hello @LennyM, You've come to the right place for help! At this time, the U-verse app can be used to Schedule and Manage Recordings on your U-verse DVR, but it cannot be used to watch the recorded programs. If you have any other questions about your AT&T services, please let us know!Alexander, AT&T Community Specialist
Yes the settings are still enabled on the dvr! Now why can't I see the recordings?
Since last night (12/16/19), I have been unable to log in to U-VERSE app on my iPad. Times out. I restarted ipad, no help. I restarted AP and Router, no help. My password is correct. U-verse works on TV no issues.
What is going on? Seems others having issues with Apps.
There was an unexplained reboot of all AT&T devices inside my house this afternoon. There was no power outage, it just all restarted at the same time. Once they came back online I tested U-Verse App on my iPad, all was good to go.
How can we improve?
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