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1 Message

Fri, Jun 26, 2020 8:08 PM

U-verse app wont work on iOS/iPadOS beta

When I open the U-verse app everything is fine until I select the title I want to watch or live tv. When I click on the show I want to watch the app says “playback not allowed on jailbroken device”. My device is not jailbroken I am running an Apple verified beta software. Running Apples own software and jailbroken are very different. FIX THIS AT&T.


Brand User

Community Support


127.4K Messages

a month ago

We are here to answer any of the questions you have about the U-verse app, @Mikej20.


The U-verse app will not work on the beta software because AT&T does not support it. We recommend that you leave feedback for this app in the app store so they are aware of what is going on.


Let us know if you have any more questions or concerns.


Marc, AT&T Community Specialist

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