S

New Member

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1 Message

Friday, March 27th, 2020 1:37 AM

Unable to log into apps

Hello, I am trying to connect my U-verse account to apps on my fire stick, and keep receiving this error. Happens on all apps (CBS, ABC, etc) any tips?

Community Support

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231.3K Messages

4 years ago

Afternoon @Slynnie90,

 

Try resetting your password at att.com. Make sure it is the same password you use to sign into the DIRECTV App. 

 

In some instances, resetting the password resyncs the IDs.

 

ChrisZ, AT&T Community Specialist 

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