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6.7K Messages

Tue, Nov 15, 2016 8:46 PM

The U-verse App - You Do Not Have To Miss A Thing!!

Did you miss an episode of your favorite show? Did you forget to setup a recording? Not at home and want to watch TV? With the U-verse Mobile app, you can do all this! You can stream your favorite movies and shows on just about any compatible Internet-connected mobile device you own, anywhere you go.* You can also record your shows if you are not home and live stream most channels outside of your home network!

 

U-verse How To Download

  1. Download the U-verse App from the app store – it is available on most devices. Click here to see a list of compatible devices.
  2. Enter your user name and password, if you do not know, your user name. Click here to find it.

If you already have the app and having trouble with the stream, check out our article here to troubleshoot and improve your streaming experience!

 

How To Log Into The App And Find On Demand Content

 

On Demand.jpg

1. Once the app is download, open the app and select Login.

 

2. Enter your ATT Member ID and Password.

 

3. Click on the upper left portion of the app. You will see some options appear including On Demand.

 

4. Select On Demand and a list of options will appear including TV Shows, Movies, Networks, and Watched. Just select the show you wish to stream.

 

 

 

 

 

  

How To Search And Use The Record Feature 

 

Record3.jpg

1. To Search for content, select the magnifying glass located on the upper right portion of the screen. A search window and keyboard will appear. 

 

2. Enter the name of the show. Some options will populate as you type as seen to the right. If you see the show you are looking for, select it. 

 

3. Depending on when the show is scheduled to broadcast will determine your options. In this case, you can watch it live or record it. 

 

4. To record, select the record. 

 

5. Three options will appear: 

  • Record Program will record this instance of the show.
  • Record options will give you options, this is useful if you are trying to record a popular series.
  • More Showtimes will give you information on when this particular program will play next. 

 

Things to know about On Demand and Streaming content

  • You must have a U-verse TV subscription to access mobile features.
  • Not all titles are available On Demand or on the app.
  • It can take 24-48 hours for the latest episode to appear via On Demand.
  • The most recent episodes wlll be available via On Demand.
  • The online library will have a more content available. Apps like HBO and Showtime have a more extensive library compared to On Demand.
  • Not all networks have an On Demand option or streaming options. This is not an item AT&T has control of.
  • You can use your att.net member ID to log into HBO GO or other networks that use the U-verse login. 

Update:

AT&T is ending support for U-verse streaming via U-verse.com through supported browsers, and the App may be unavailable on Xbox One and Windows mobile operating systems, as early as May 30, 2017. AT&T customers can take advantage of other streaming applications available, including iOS and Android platforms.

 

-ChrisZ, AT&T Community Specialist 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

2 Attachments

Responses

uvappsux

Mentor

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85 Messages

3 years ago

the recent update to the uvapp didn't fix a thing for me.

uvappsux

Mentor

 • 

85 Messages

3 years ago

the uvappsux - still broken

uvappsux

Mentor

 • 

85 Messages

3 years ago

so frustrating

uvappsux

Mentor

 • 

85 Messages

3 years ago

the uvapp is even worse on iOS 11

uvappsux

Mentor

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85 Messages

3 years ago

“player item failed to play to end time”

 

is showing up so often that I cannot watch anything on certain channels

 

so you now have to miss entire shows

uvappsux

Mentor

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85 Messages

3 years ago

Missed many parts of a show - including the ending - due to the error detailed in this thread: https://forums.att.com/t5/U-verse-TV-Apps/QP1502-Player-Item-Failed-to-play-to-end-time/td-p/5368303

uvappsux

Mentor

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85 Messages

3 years ago

I missed the end of three shows today all because of the way that the uvapp cuts off one show to start the next show.

 

this thread came to mind each time

Contributor

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2 Messages

3 years ago

Where to begin... 2 hours in to a 3.45 movie and the movie stops and I can’t access a single show anywhere. Tech says they’re working on updating the server. Next night, can’t access anything. Third night, f*** it, watching HULU. Fourth night, half way through another movie, app stops and is unavailable again. This coupled with receivers at home needing to be reset every third day, modem having to be reset every week. Wireless dropping out like a fat kid in a marathon. Can you say Spectrum?  Yeah I left cable to get UVerse. Had it before. Loved it. Now, not so much. If this was my only U-VERSE experience, I wouldn’t be a customer. Unreliable, unresponsive ignorant script reading tech support from across the ocean, and no service, whether trying to use the app or watch tv. ATT, I have 9 mobile lines of service, your 1000Mbps internet, 5 TVs on U-VERSE, four of which use wireless receivers...and you’re losing me as a customer for it all because, well, you s***.

uvappsux

Mentor

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85 Messages

3 years ago

unfortunately, there is no competitor to switch to in some markets

 

-uvappsux 

Contributor

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1 Message

2 years ago

Every time I try to watch an on-demand show using my uverse app, I get the "temporarily unavailable" (US0996) message. Why is that?

 

Contributor

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2 Messages

2 years ago

New customer question, Am I missing something?  3 of the 4 "local" network channels are not available for ondemand streaming??  I only have ABC as an option to view in the app.

Can this really be a thing??

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