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2.5K Messages

Wed, Nov 1, 2017 7:51 PM

Streaming, guide info and DVR management no longer available via website

Streaming is available on the U-verse app for iOS, Android and Amazon devices.  Watch your favorite shows virtually anywhere, anytime, manage your DVR and use the app  as a remote control.* More info

*Requires qualifying device and data connection.  Access to content varies by device, TV plan, and viewing location.  Data charges my apply.

 

Download the U-verse app today for your iOS, Android or Amazon devices.   

IOS (iTunes App Store)

Android (Google Play)

Amazon Fire tablet (Amazon App Store)

Amazon Fire TV (Amazon App Store)

 

Just sign in with your U-verse account credentials and start streaming!  Don't have a myAT&T sign in? Register today.

 

Channel Guide information can be found on the app as well.

 

AT&T wireless postpaid customers can stream data free TV with the U-verse App. Get details about streaming TV on your devices using the app. Find out more about data free streaming on our support site.

 

DATA FREE TV: Residential U-verse TV customers and select wireless customers only. Available only in the U.S. (excludes Puerto Rico and U.S. Virgin Islands). Streaming does not count against your data allotments. Exclusions:  App download may incur data usage/charges. Advertisements and non-streaming app activity may incur data usage. Not available on streaming through  select connected vehicles, prepaid, or to corporate responsibility users lines with a custom access point name.  Eligible Wireless: Requires postpaid data service on eligible device. Must not have data block on line.  AT&T wireless usage subject to AT&T’ service terms, conditions, restrictions, and network management practices, including speed reduction. Streaming may not work at reduced speeds. Eligible U-verse:  Content may vary by TV package and viewing location.  All functions and programming subject to change at any time. Offer subject to change and may be discontinued at any time. Click here for a list of eligible devices (sold separately).

 

David, AT&T Community Specialist

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Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Responses

Contributor

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2 Messages

3 years ago

If you must keep AT&T, get a slingbox. I have one that works for the purpose of PC streaming, as long as you have a uverse source box that is not otherwise occupied at home. Except for the buffering on AT&T sourced internet.

 

Anonymous

New Member

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25.7K Messages

3 years ago

Most cell phones have a mirroring feature that will allow you to send what is on your cell phone to the TV.  Have you looked into that?

Contributor

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1 Message

3 years ago

I pay for a premium fiber connection for uverse and have been please with speed and service.  It looks like one of the functions, streaming through the browser is going away.  If it does, it is a deal breaker for me and I will have to get my provider elsewhere.  Is anyone else disappointed by this decision by AT&T?

See this issue posted by another user...

Contributor

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1 Message

3 years ago

What kind of outrageously anti-customer decision is this AT&T? Whoever signed off on this should find a new career.

 

Based on this alone I'll have to begin shopping for a new internet and TV provider. You should take a look at my account because if I'm to believe the installation tech I'm one of the very first 1Gbps customers in the country and you're going to end up losing me.

 

I live in a one bedroom apartment with a TV in the living room and my desktop in my bedroom. This is how I watch TV in my room.

Tutor

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2 Messages

3 years ago

I for one do not want to watch tv on a small screen.  I prefer a larger screen.  I am very upset by ATT Uverse to eliminate this part of their offering.  I think the reason ATT is doing this is to eliminate a platform layer that they have to support and update.  That's a shame because ATT is a very larger company with virtually unlimited resources and some of the best developers and programmers in the business.  This is simple an escape from serving customers who want to watch programming on PCs/laptops versus a phone.

Tutor

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3 Messages

3 years ago

I am an AT&T customer, I have U-verse for TV, phone, and Internet, and AT&T Wireless for cell service. I use the U-verse app when I am out and about. I like that I can watch live and on demand shows from the U-verse app; however, the app is in no way as good as Uverse.com. When I am at home or in my office and I want to watch a show I use Uverse.com because it has a larger selection of shows available on demand. Will shows like Seal Team and The Good Place become available on demand in the U-verse app on November 1st? Because they are not available now. Uverse.com provides much more content than the app, and is more stable. I regularly has to reinstall the U-verse app because out of the blue I will bet authentication issues that even when you close the app and then open it back up and re-log in still will require a new installation.  

 

I only ask, if you are getting rid of Web Streaming, are you improving the app? Because getting rid of a reliable service and making people use an inferior service is just stupid..

Employee

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1 Message

3 years ago

Disappointing that Uverse is discontinuing streaming via browser.

I use Linux and Windows.  If there is no app for those OS's and if streaming via browser is disabled, I got nothing. 

I don't use, nor am I going to go out and buy an iOS device and I'm absolutely not interested in watching on any of the Android devices I own.  Screens too small.

Sad day.

 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Tutor

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9 Messages

3 years ago

This is my situation, as well.  I received MS-NBC on the FireTV until the U-verse release in April 2017, when it stopped being available on the App menu.  I chatted with the  Support desk on multiple occasions and never received a straight explanation why it went away or if it would be restored.  The last "tech" I chatted with said it was Amazon's problem and  they would have to restore it to their release.  I couldn't even find someone to converse with at Amazon.

Kong57

Guru

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642 Messages

3 years ago

This makes me very unhappy Smiley Frustrated

Teacher

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11 Messages

3 years ago

 

Edited to correct my error.....

I am in the same situation as previous posters. I use windows machines at home and away to access Uverse.com for TV...

My android phone is the only device registered and the screen is too small

An ATT app for windows would work for me... Also DVR access with the app would be a plus....

 

 

JefferMC

ACE - Expert

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18K Messages

3 years ago


@FlatEarther wrote:

The only reason I can imagine for this change is to force customers to pay a monthly fee ($10 each) to add registered devices.

 

...

 


Your statement makes no sense.  I understand the message said "your device is not registered" on the emulator, but I think that meant that it wasn't a supported hardware platform, not that you needed to add it to your Wireless Plan.  You can use the Android App on any Android Phone or Tablet, and/or iPhone or iPad, not to mention that there is also a Amazon Fire TV App, over Wi-Fi.  There is no need to add anything new to your Wireless Plan (unless your desktop was on your wireless plan?).

I'm not happy about this, but I am glad that the mobile platform hasn't been canned.  Yet.

 

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Teacher

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11 Messages

3 years ago

My bad. You are correct sir. My apologies.....

 

So when can we expect a Windows 10 app for Uverse?

 

Can anyone recommend an android emulator that works with the Uverse app?

 

 

 

JefferMC

ACE - Expert

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18K Messages

3 years ago


@FlatEarther wrote:

... 

So when can we expect a Windows 10 app for Uverse?

 

 


A fair question.  Unfortunately, I don't think they freed up their U-verse.COM resources in order to put them on a Windows team (would like to be wrong there, but...).  Microsoft just admitted that they're shutting down the Phone platform, which makes it even harder to get people interested in development for Windows.  DIRECTV and U-verse TV are supposed to be moving to a common platform.  I actually think this is why U-verse.COM is being shutdown; so that they can work on developing the combined DIRECTV/U-Verse solution.  Of course, it could be that U-verse TV becomes DIRECTV NOW (which would not make me a happy camper at all, unless they somehow keep the multicast architecture for AT&T Internet customers).

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Mentor

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50 Messages

3 years ago

It seems at&t is giving up on the uverse now our new residential gateway bgw 210 just has the at&t logo on it not the uverse logo. Also the new interface just has the at&t logo on it. Also notice that the interactive selection has been reduced. Miss the weather radar they used to have for the interactive. part. Our fiber service itself with uverse is extremely reliable.  We have fiber to the house.  Had it a year almost now.

JefferMC

ACE - Expert

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18K Messages

3 years ago

AT&T started phasing out the U-verse brand name some time ago (like about this time last year), starting with Internet and VOIP.  AT&T says that they also intend to phase out the DIRECTV brand name as well.  We'll see.

 

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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