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Teacher

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10 Messages

Thu, Aug 14, 2014 10:59 PM

SEC Network Not Working iphone

I have the Uverse ap and the warchespn ap on my phone and I thought the SEC Network would be available online. Warchespn says not able to watch check with provider AT&T. Uverse ap doesn't have SAWC Network available on their online ap? How do we watch on smartphone, iPad, laptop, etc.?

Responses

Contributor

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1 Message

6 years ago

Im having the same problem.. Watch ESPN app says "You are not authorized to play this content.  Please contact your provider"

Contributor

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3 Messages

6 years ago

I also am having this issue. I have the channel but cant get the stream on the app or computer's web browser. Same goes for any of the SEC Network + games.The watchespn app will still let me stream other espn channels, just not SEC Network material. 

Ive tried refreshing my session cookies by loging out and back in to my uverse account without luck. 

 

Let me know if anyone figures this out. 

Contributor

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3 Messages

6 years ago

I watched it at home last night but when I try to watch it at uverse.com its not even an option. When will we be able to access it via internet? I will be in Wyoming 8/28 and I want to see the SC vs A&M game!

ATTU-verseCare

Community Support

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6.7K Messages

6 years ago

Hi,

 

We apologize about the inconveniences everyone is having with the SEC Network on the app. The app will be available for tablets and smartphones on August 18th. If you are still having issues with the app after that date, try uninstalling and reinstalling the app. 

 

-David T

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Teacher

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7 Messages

6 years ago

it's still not working. it is hard to believe that no one thought to test this before going live yesterday. do we have an estimate of when this will be fixed?

Tutor

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6 Messages

6 years ago

Will the 8/18 fix also fix the fact that we can't access the SEC Network on regular computers?

Tutor

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10 Messages

6 years ago

It is Tuesday, August 19th and this issue is still not resolved on Android and the WatchESPN browser interface, despite having U200/SECN in Texas.

 

Given the ample time UVerse had to prepare for SECN launch, this is inexcusable.

Contributor

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3 Messages

6 years ago

I am now able to stream videos through my computer at espn3.com. However, the watch espn app is still giving me a permission error on the app. I can still stream other espn stations and I do in fact have the channel at home.

Tutor

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4 Messages

6 years ago

Doing the same thing to me. I get all the other channels except SEC channel. Heck even get the dreaded longhorn network which I don't ever watch. I waited till today still didn't work uninstalled and reinstalled multiple times still nothing. What's going on AT&T?

Tutor

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10 Messages

6 years ago

Near as I can tell, this issue is affecting U200 subscribers residing in the eleven "in footprint" SEC states.

 

These users should be authorized to view SECN/SECN+ content via WatchESPN, but aren't.

 

Are any of those experiencing this issue U300 subscribers?

 

JefferMC

ACE - Expert

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17.6K Messages

6 years ago

I am a U-300 subscriber in the SEC footprint and the U-verse Android application hung at "Loading Video..." when I selected the SEC Network.  Other channels (e.g. BBCA) appear to work.  I found that I had version 3.5.3205 installed and that a new version existed.

 

I upgraded it (via Google Play) to the latest version available (3.4.1.3226) and SEC Network played fine.

 

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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6 Messages

6 years ago

Same problems. Would have thought the 1st network to sign up to carry it would've had things figured out by now. 

 

U200, Houston metro area.

JefferMC

ACE - Expert

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17.6K Messages

6 years ago

May I offer a suggestion so we can see if there is a problem and what it takes to fix it.  Don't just post "Same problem" without stating:

- Platform: (iOS, Android, PC Browser)

- Application (Uverse App, WatchESPN App, Browser)

- Application Version (where applicable)

- Service Level (U-200, U-300, U-450)

- State you live in (or at least in an SEC state or not)

- Error Messages or behavior you see

 

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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4 Messages

6 years ago

Fair enough

Tutor

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4 Messages

6 years ago

Happening on a iPhone

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