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New Member

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1 Message

Tue, Feb 18, 2020 8:40 PM

noAuthz is still a thing

On my phones, tablets, and 3 different Roku models, I get a noAuthz error on all devices when attempting to use channel apps to stream since the OnDemand offerings are so limited.

I have deleted, reinstalled, factory reset, you name it, to remedy this error & nothing makes a difference. The TLC app said I had to pay for the channel to use the app; I do, I have U-350 or whatever it is.

I just want to be able to catch up on shows I haven’t set up recordings for yet as I’m a new subscriber.

Responses

mobilemax

Employee

 • 

796 Messages

2 months ago

Hello,

If this is a u-verse authenticate error with direct channel apps, check compatibility and that the channels you want are authorized. Home services support is 800. 288. 2020 or try seeing if these solutions help:

“https://community.roku.com/t5/Channel-Issues-Questions/noAuthz-error/td-p/489190”

“https://forums.att.com/conversations/att-fiber-account/getting-noauthz-error-on-roku-for-fxnow-amc-and-syfy-apps/5defd97ebad5f2f6067ce161”

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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