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Tutor

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9 Messages

Wed, Sep 4, 2019 3:31 AM

ES1009 Error yet I’m within the United States

Is At&t aware of the situation where lots of people can’t watch any of the ESPN channels on the U-Verse app due to a faulty ES1009 error?  This error blocks people from outside the US from live streaming ESPN games but there are MANY people, including myself that are in the USA and can’t live stream any ESPN channels with the U-verse TV app.  We’ve tried all the suggested solutions and none of them work.  (Delete, re-install app, Chance passwors, sign out/sign in, reset network, reset phone, etc...).  It might be that espn or u-verse is not recognizing certain ISP addresses as domestic. Could someone on the AT&T team send this issue further up stream so you guys can communicate with ESPN and get this worked out.  This all started for everyone late Saturday night/Sunday morning.   

Responses

Tutor

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9 Messages

4 months ago

BTW, I can stream with my IP address straight from the ESPN app, I just can’t do it with the U-verse app without getting the ES1009 error so I think the problem is on your end.  Please let us know that At&t u-verse is aware of the issue and that someone is working to resolve this.