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Contributor

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2 Messages

Tue, May 14, 2019 11:51 PM

Deleting recordings from the U-verse app

When I am away from home on vacation, I appreciate the ability to schedule recordings using the AT&T app. But I can’t find a way to delete recordings. I’ll be away from home for several weeks next month and want that ability in case my DVR starts getting close to capacity. 

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Accepted Solution

Official Solution

Brand User
ATTHelp

Community Support

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127.8K Messages

a year ago

Not to worry, @Katekenn!

We're here to help! To delete a recording from your DVR using the U-verse app, please follow these steps:

 

  1. From the My U-verse Homepage, tap the Navigation Menu.
  2. Select Recordings.
  3. You should see an option between Recorded and Scheduled Recordings.
    • Available recording space shows at bottom of screen. Selecting More gives an estimate for remaining space.
  4. Select a program from the Playlist to bring up the specific details, select Explore (Edited to add additional step), and then select Settings.  This will allow you to delete individual episodes or whole series, or change recording options.
    • Please note, no confirmation of deletion will appear prior to deletion of recording. The app will NOT prompt you to ask if you are sure you want to delete the program.

You're all done! Simply repeat the process for each episode or series you want to delete, and you'll always know you have space for new recordings.

If you have any other questions for us, feel free to let us know!

 

Alexander, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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2 Messages

a year ago

Thank you - although you did miss one step. After pulling up the episode to delete, I saw no Settings button. I clicked on the Explore button and that brought up a new window that had the Settings button. It worked!

Brand User
ATTHelp

Community Support

 • 

127.8K Messages

a year ago

Glad to hear that, @Katekenn.

Thank you for reaching back to us with that update! We're always here to help! Please feel free to reach out to us for any future need and concern. Have a great day and thank you for choosing AT&T!


Yetty, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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