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Contributor

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3 Messages

Thu, Nov 14, 2019 9:04 PM

Deleted shows keep returning to Uverse app listing

Using my Uverse DVR, I recorded, watched, and deleted 6 shows from September 3 through September 15. 

Those shows are gone from my DVR and the list of recordings that appears on my TV, however they still appear in list of recordings in the Uverse app on my iPhone. I delete them every day and the next time I open the app they appear again.

 

I have un-installed and re-installed the app but the problem persists. I have rebooted the DVR.

 

I see that this problem has been discussed here before with no resolution. Did I miss the solution?

Responses

skeeterintexas

ACE - Expert

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15.7K Messages

a year ago

AFAIK, it's still a 'glitch' in the system and has been for awhile now.

I've reached that age where my brain went from "You probably shouldn't say that"

...to...

"What the heck, let's see what happens."

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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3 Messages

The glitch appears to be fixed as of January 8, 2020 (fingers crossed)

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