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Thu, Apr 15, 2021 4:10 PM

Cannot stream Showtime Anytime, Bravo, A&E using UVERSE authentication codes

Every so often I have to reenter an activation code when I go to different streaming apps on my smart TV.  Over the past week, every one I have been asked to login using an authentication code, I have gotten the following Internet Protocol Error:

An error occurred fulfulling the current request to https://zlp43257.vci.att.com/sps/authservice/authentication.

This first happened with A&E a week ago.  Then it happened with Bravo a few days ago.  I called AT&T.  They said that it was with the network because my Uverse is fine.  Today, it happened with Showtime.  Showtime said that it is definitely AT&T.

Anyone know who I can call?  Everyone says it is not them...

Responses

baseballisback

ACE - Professor

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4.8K Messages

2 m ago

It's a known bug. Unfortunately, there isn't much you can do, but keep trying. You could try clearing cookies/cache, but there's no guarantee things will be better.

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