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Jeannie_D

Scholar

 • 

86 Messages

Thu, Feb 13, 2020 4:16 PM

AT&T U-verse TV Search Feature Not Working

The Search feature for our AT&T U-verse is not working. Plus, the Phone Services feature is not accessible. Are these problems for which I need to call the Technical help number?

Responses

Accepted Solution

Official Solution

ACE - Expert

 • 

13.5K Messages

2 months ago

Reboot the receiver in question. If that doesn't work, reboot the gateway first, THEN reboot the receiver.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Jeannie_D

Scholar

 • 

86 Messages

@skeeterintexas Thank you! The procedure worked.

ACE - Expert

 • 

13.5K Messages

When in doubt, reboot!

FOR CURRENT INFORMATION FROM AT&T CONCERNING COVID-19, PLEASE FOLLOW THE LINK IN THE BRIGHT ORANGE BANNER AT THE TOP OF THIS PAGE.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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