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8 Messages

Mon, Jan 20, 2020 3:30 PM

Will not let me pay with my checking acct. Suspended!!! Please help

Will not let me pay with my checking acct. Suspended my service. When I explained my mother is on hospice care at home and all she has is her tv to watch I cannot believe how heartless the costomer service reps were. I am mortified at their lack of empathy. Please help my bank account was hacked and bank said my stolen funds will be recovered in 10 business days. All I have to make a payment is a savings. They said no



ACE - Professor


3.3K Messages

a year ago

This is a user to user group, not AT&T support. However, you've had some responses to your other posts here today that could help. @my thoughts pointed out that you can pay in a local AT&T store, for a small fee. You could withdraw money from your savings and go to an AT&T to make a payment; that seems like your quickest way to get service restored.

"Don't make me summon the flying monkeys...."

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