Why is AT&T refusing to honor so many agreements?
I just searched "Customer Retention not being Honored" here in the forums and I got over 100,000 YES one hundred thousand hits for threads. A similar search on Google gleaned over 1mill pages.
WHAT ARE YOUR POLICIES?
have spent over 10 hours on phone, and in hat/email with so many "customer service" reps at att over them not honoring a written contract/order from retention. I have PMed people here, no resolution, however AT&T Is a us company and they are obliged to obey state and federal laws, including CONTRACT laws.
Their failure to honor my agreement cost me an even better deal from COX and by golly i'm so tired of the run around.
One Hot Momma